Remote Help Desk Support
Computer House of South Jersey provides industry leading technical support services that are performed on-site and over the Internet through a secure encrypted Remote Help Desk Support session. Many times, small computer issues can be fixed remotely via a secure remote connection, no need to drop off your computer or schedule an onsite service call. Our state-of-the-art ConnectWise Server allows our technicians to troubleshoot and diagnose problems quickly and remotely. In addition, we can monitor the health of your servers and backups remotely with our managed service plans. Our advantage over our competitors is faster problem solving, better troubleshooting, and enhanced technician productivity.
Benefits of our Remote Help Desk Support Services
Using our remote technology support services offers numerous advantages, but the three primary benefits are:
- FLEXIBILITY – Computer House Remote Help Desk Support allows flexibility when you need IT support. If you feel you need to meet with one our technician’s face-to-face, you certainly can, but with remote IT services, you can also opt to get some guidance right away through our Remote Help Desk
- DECREASED COSTS – Since our technicians and engineers can address certain problems off site, it eliminates the need to have an on-site visit for addressing every little issue that may occur. This reduces downtime and the increased costs of having someone drive out to your office. That can add up to substantial savings.
- 24/7 ACCESS – Our Network Team has access to your network round the clock. Our managed services set alerts that notify us anytime your network experiences a glitch or issue…no matter the time of day. They may know of a potential issue and correct it even before you do.